Shipping policy
- Peter Decor
- Shipping policy
Shipping policy
At PeterDecor, we are committed to delivering your orders promptly and ensuring a smooth shipping experience. Please read our shipping policy carefully to understand how we handle your purchases.
Processing Time
- All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation.
- You will receive a notification once your order has been shipped, along with tracking information.
Shipping Rates and Delivery Estimates
- Standard Shipping: 5-7 business days .
- Expedited Shipping: 2-3 business days.
- Delivery times are estimates and may vary depending on your location and shipping carrier delays, which are outside of our control.
International Shipping
- Currently, PeterDecor ships only. We do not offer international shipping outside of this region at the moment.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment’s progress through our designated carrier.
Shipping Address
- Please ensure that the shipping address is correct and complete when placing your order. PeterDecor is not responsible for packages that are undelivered due to incorrect or incomplete addresses.
Shipping Delays
- While we aim to meet delivery timeframes, unforeseen delays may occur due to shipping carrier issues, inclement weather, or other factors beyond our control. We appreciate your patience and understanding.
Damaged or Lost Packages
- If your package arrives damaged, please contact us immediately with photos of the damage and your order number at [email protected], and we will assist you with a replacement or refund.
- If your package is lost in transit, please notify us so we can investigate with the shipping carrier.
Customs, Duties, and Taxes
- PeterDecor is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
For any questions or assistance regarding your shipment, feel free to reach out to us at [email protected]. We’re here to ensure you have a pleasant shopping experience with PeterDecor.